Warranty Policy
Every part we sell is backed by a manufacturer warranty. Your confidence is our priority.
Warranty Coverage
| Part Type | Warranty Period | Coverage |
|---|---|---|
| OEM Parts | 24 months | Manufacturing defects, material failures |
| Premium Aftermarket | 12 months | Manufacturing defects, premature failure |
| Fluids & Consumables | 6 months | Sealed product integrity only |
| Electrical Components | 12 months | Manufacturing defects under normal use |
What's Covered
- Defects in materials or workmanship under normal vehicle use
- Premature failure within the warranty period when properly installed
- Parts that do not meet the published OEM specifications
What's Not Covered
- Damage from improper installation or modification
- Normal wear and tear (brake pads, filters, wiper blades)
- Damage caused by accidents, misuse, or neglect
- Parts used in racing, off-road, or commercial fleet vehicles unless specified
- Cosmetic damage that does not affect part function
How to Make a Warranty Claim
- Contact our support team at info@papasautoparts.ge or call +995 555 123 456 with your order number
- Describe the issue and provide photos of the defective part if possible
- Our team will review your claim within 2 business days
- If approved, we'll arrange a free replacement or full refund
💡 Keep your order confirmation email and original packaging — they speed up the warranty claim process.